Director of Product Design · AI Strategy · Munich 🇩🇪

Manuela
Olivero.

Current role
Director of Product Design & Research
Prezi & Infogram
Now shipping Swoop ↗
Expertise
AI-native product strategy,
org scaling, business transformation
Latest thinking
AI-Native Work Is Not an Automation Problem. It's a Coordination Problem.
Read on Medium ↗
47%YOY growth driven through AI-enhanced product strategy
160M+Users impacted across global SaaS platforms
7M+MAU delivered — Forrester-recognised digital transformation
$2.5M+P&L managed with full budget accountability

01 — About

Leading the shift
to AI-native product.

20+ years translating product vision into measurable outcomes — at scale, across sectors, and now at the frontier of AI.

Director of Product Design and Research at Prezi & Infogram, working at the intersection of design strategy, AI, and business growth for 160M+ users — in close partnership with product and engineering.

Before SaaS, I spent six years in consulting at Reply, building a design business unit, managing P&L, and delivering digital transformation for some of EMEA's largest financial institutions. That experience grounded me in what it means to own outcomes, not just craft.

Right now I'm deep into AI-native product development — shipping Swoop, a new Prezi product, from agentic system design to rethinking how AI changes UX, strategy, processes, and the teams behind it.

Signature Strengths — Gallup & Strengthscope

  • Strategic Gallup
  • Ideation Gallup
  • Empathy Gallup
  • Creativity Strengthscope
  • Developing Others Strengthscope
  • Critical Thinking Strengthscope
  • Optimism Strengthscope

02 — In others' words

The most effective way to convey
my essence is through others' perspectives.

"Manuela is a natural leader with strong empathy, able to tackle challenges head-on while staying open to new ideas. In 2023, she successfully aligned the design team with new goals and navigated team formations. She addressed complex HR situations with heart and strategy."

— E.

"Manuela acts with initiative, often identifying solutions independently before discussing them. She strongly commits to personal growth and actively applies feedback."

— K.

"Her role goes beyond leadership, actively facilitating design activities, tracking feedback, and maintaining team alignment while also brainstorming and presenting innovative ideas."

— D.

03 — Selected Clients

Shaped experiences for
world-class brands.

Banking & Financial Services
Intesa Sanpaolo · Unicredit · Sella · Nexi · AXA · Azimut Holding
Automotive & Manufacturing
BMW · Stellantis
Logistics & Trade
DB Schenker · Messe München
Technology & Electronics
Mouser Electronics
Yachting
Azimut Yachts
Wellness & Lifestyle
Jacuzzi
Consumer Goods
Kraft
Music Rights Management
ICE Services

04 — Perspectives

On leadership,
AI & the future of work.

All articles on Medium ↗
Loading from Medium…

05 — Experience

A track record
of impact at scale.

Full profile on LinkedIn ↗
Prezi &
Infogram
May 2022 — Present
Agentic AI Multi-agent Enterprise SaaS Design Leadership

Director of Product Design and Research · Remote

Driving design AI transformation across Prezi & Infogram to translate user experience into business growth across 160M+ customers.

Currently shipping — Swoop
AI Presentation Agent · Hands-on executive innovation — owning the full cycle from concept to production, in direct partnership with engineering.
47%
YOY Growth
+11%
User Activation
160M+
Users
Reply
March 2016 — April 2022
Fintech UX Banking P&L $2.5M Org Scaling

Manager Customer Experience & UX Lead · Italy & Germany

Built and ran a design business unit — P&L, hiring, and client relationships. Delivered digital transformation for major players across EMEA, scaling the team from a handful of seniors to 30+ people across multiple countries. Forrester-recognised Intesa Sanpaolo app for digital excellence.

7M+
Monthly Active Users
Forrester
Digital Excellence, EMEA
30+
Team Scaled
2013–2016
EiS S.r.l.
PM / Delivery Manager
2009–2013
Freelance & Agencies
Senior UX/UI Designer & Consultant
2005–2009
Early Career
Web & Graphic Designer

06 — Education & Certifications

Solid foundations.

2025
Polytechnic of Milan · Polidesign
Service Design for Systemic Change
2021–2022
ESCP Business School
Executive Studies in Business Administration
Master's
University of Turin
Technology and Multimedia Communication
110 cum laude
Bachelor's
Polytechnic of Turin
Graphic & Virtual Design
UX Professional
Google · 2021
People Management
Reply · 2018
Certified Trainer
Oppiforma · 2016
IT · EN (C1) · DE · FR
Languages

Let's
connect.

Based in Munich. Open to speaking engagements, panels, and professional conversations at the intersection of AI, product strategy, and design leadership in EMEA.